.smb-commerce-widget-container{--smb-bg: #ffffff;--smb-bg-soft: #f1f3f6;--smb-text: #1f2328;--smb-text-soft: #555b66;--smb-radius: 20px;--smb-shadow: 0 16px 40px rgba(15, 23, 42, .2), 0 2px 8px rgba(15, 23, 42, .08);--smb-focus: #2563eb;position:fixed;right:20px;bottom:20px;z-index:999999;min-width:0;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px;line-height:1.45;color:var(--smb-text);text-align:left}.smb-commerce-widget-container *,.smb-commerce-widget-container *:before,.smb-commerce-widget-container *:after{box-sizing:border-box!important}.smb-commerce-widget-container button,.smb-commerce-widget-container input,.smb-commerce-widget-container textarea{margin:0;font:inherit;letter-spacing:normal;text-transform:none}.smb-commerce-widget-container button,.smb-commerce-widget-container a{border:0;background:none;box-shadow:none;color:inherit;cursor:pointer;padding:0;min-height:0;text-decoration:none;line-height:1.2}.smb-commerce-widget-container button:disabled{cursor:default;opacity:.45}.smb-commerce-widget-container :focus-visible:not(textarea){outline:2px solid var(--smb-focus)!important;outline-offset:2px}.smb-commerce-widget-container h2,.smb-commerce-widget-container h3,.smb-commerce-widget-container p{margin:0;padding:0;font-family:inherit;letter-spacing:normal}.smb-commerce-widget-container .smb-launcher{width:60px;height:60px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:var(--smb-primary);color:var(--smb-on-primary);box-shadow:0 6px 20px #0f172a3d;transition:transform .18s ease}.smb-commerce-widget-container .smb-launcher:hover{transform:scale(1.06)}.smb-commerce-widget-container .smb-launcher.has-logo{overflow:hidden}.smb-launcher img{display:block;width:100%;height:100%;object-fit:cover;border-radius:50%}.smb-chat{width:380px;height:min(620px,calc(100vh - 40px));display:flex;flex-direction:column;overflow:hidden;background:var(--smb-bg);border-radius:var(--smb-radius);box-shadow:var(--smb-shadow);animation:smb-in .18s ease-out}.smb-chat.is-expanded{width:min(720px,calc(100vw - 40px));height:min(840px,calc(100vh - 40px))}@keyframes smb-in{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}.smb-chat-header{flex-shrink:0;display:flex;align-items:center;gap:8px;padding:12px 10px 12px 16px;background:var(--smb-primary);color:var(--smb-on-primary)}.smb-chat-identity{display:flex;align-items:center;gap:10px;flex:1;min-width:0}.smb-chat-logo{flex-shrink:0;width:36px;height:36px;border-radius:50%;object-fit:cover;background:#ffffff38}.smb-chat-titles{min-width:0}.smb-commerce-widget-container .smb-chat-title{font-size:15px;font-weight:600;line-height:1.25;color:inherit;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.smb-commerce-widget-container .smb-chat-status{display:flex;align-items:center;gap:6px;font-size:12px;color:inherit;opacity:.92}.smb-status-dot{flex-shrink:0;width:8px;height:8px;border-radius:50%;background:#22c55e}.smb-status-dot.is-human_active{background:#f59e0b}.smb-status-dot.is-agent_active{background:#60a5fa}.smb-status-dot.is-closed{background:#9ca3af}.smb-chat-actions{display:flex;align-items:center;gap:2px;flex-shrink:0}.smb-commerce-widget-container .smb-icon-btn{width:36px;height:36px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;transition:background-color .18s ease}.smb-chat-header .smb-icon-btn:hover{background:#ffffff2e}.smb-icon-btn svg{display:block;pointer-events:none}.smb-menu-wrap{position:relative}.smb-menu{position:absolute;top:calc(100% + 6px);right:0;z-index:2;min-width:210px;padding:6px;background:var(--smb-bg);color:var(--smb-text);border-radius:14px;box-shadow:var(--smb-shadow)}.smb-commerce-widget-container .smb-menu button{display:block;width:100%;padding:10px 12px;border-radius:10px;text-align:left;font-size:14px}.smb-commerce-widget-container .smb-menu button:hover{background:var(--smb-bg-soft)}.smb-chat-body{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:10px;padding:16px 14px;background:var(--smb-bg)}.smb-commerce-widget-container .smb-ai-notice{align-self:center;max-width:92%;padding:6px 12px;border-radius:12px;background:var(--smb-bg-soft);color:var(--smb-text-soft);font-size:12px;text-align:center}.smb-msg{display:flex;max-width:86%;animation:smb-in .18s ease-out}.smb-msg.is-user{align-self:flex-end}.smb-msg.is-bot,.smb-msg.is-agent{align-self:flex-start}.smb-bubble{padding:10px 14px;border-radius:18px;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word}.is-user .smb-bubble{background:var(--smb-primary);color:var(--smb-on-primary);border-bottom-right-radius:6px}.is-bot .smb-bubble{background:var(--smb-bg-soft);color:var(--smb-text);border-bottom-left-radius:6px}.is-agent .smb-bubble{background:#e8efff;color:var(--smb-text);border-bottom-left-radius:6px}.smb-commerce-widget-container .message-link{color:#1d4ed8;text-decoration:underline;overflow-wrap:anywhere}.smb-commerce-widget-container .is-user .message-link{color:inherit}.message-image{display:block;max-width:100%;height:auto;margin:4px 0;border-radius:12px}.smb-typing{display:flex;align-items:center;gap:10px;color:var(--smb-text-soft);font-size:13px}.smb-dots{display:inline-flex;gap:4px}.smb-dots span{width:6px;height:6px;border-radius:50%;background:currentColor;animation:smb-dot 1.2s infinite ease-in-out both}.smb-dots span:nth-child(2){animation-delay:.15s}.smb-dots span:nth-child(3){animation-delay:.3s}@keyframes smb-dot{0%,80%,to{opacity:.25}40%{opacity:1}}.smb-card{padding:12px 14px;border-radius:16px;background:var(--smb-bg-soft)}.smb-commerce-widget-container .smb-card p{margin-bottom:10px;font-weight:600}.smb-commerce-widget-container .smb-card-note{margin:0;font-weight:400;text-align:center;color:var(--smb-text-soft)}.smb-card-actions{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.smb-commerce-widget-container .smb-primary-btn,.smb-commerce-widget-container .smb-soft-btn{min-height:36px;padding:8px 16px;border-radius:999px;font-weight:600}.smb-commerce-widget-container .smb-primary-btn{background:var(--smb-primary);color:var(--smb-on-primary)}.smb-commerce-widget-container .smb-soft-btn{background:var(--smb-bg);color:var(--smb-text)}.smb-commerce-widget-container .smb-text-btn{padding:8px;color:var(--smb-text-soft);text-decoration:underline}.smb-chips{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}.smb-commerce-widget-container .smb-chip{padding:8px 12px;border-radius:999px;background:var(--smb-bg-soft);color:var(--smb-text);font-size:13px;text-align:left;transition:background-color .18s ease}.smb-commerce-widget-container .smb-chip:hover{background:#e4e7ec}.smb-lead-form{display:flex;flex-direction:column;gap:8px;padding:12px 14px;border-radius:16px;background:var(--smb-bg-soft)}.smb-commerce-widget-container .smb-lead-form h3{font-size:14px;font-weight:600}.smb-lead-form label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--smb-text-soft)}.smb-commerce-widget-container .smb-lead-form input{width:100%;padding:10px 12px;border:0;border-radius:10px;background:var(--smb-bg);color:var(--smb-text);font-size:14px;box-shadow:none}.smb-commerce-widget-container .smb-error{margin-bottom:8px;padding:6px 10px;border-radius:10px;background:#fef3f2;color:#b42318;font-size:13px}.smb-chat-footer{flex-shrink:0;padding:8px 12px 10px;background:var(--smb-bg)}.smb-composer{display:flex;align-items:flex-end;gap:4px;padding:4px;border-radius:24px;background:var(--smb-bg-soft);transition:box-shadow .18s ease}.smb-composer:focus-within{box-shadow:0 0 0 2px var(--smb-focus)}.smb-composer .smb-icon-btn{color:var(--smb-text-soft)}.smb-composer .smb-icon-btn:hover:not(:disabled){background:#e4e7ec}.smb-commerce-widget-container .smb-composer textarea,.smb-commerce-widget-container .smb-composer textarea:focus{flex:1;min-width:0;min-height:36px;max-height:120px;padding:8px 4px;border:0;border-radius:0;outline:none;background:transparent;box-shadow:none;resize:none;color:var(--smb-text);font-size:14px;line-height:20px}.smb-composer textarea::placeholder{color:var(--smb-text-soft);opacity:1}.smb-commerce-widget-container .smb-send-btn{flex-shrink:0;width:36px;height:36px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:var(--smb-primary);color:var(--smb-on-primary)}.smb-footer-row{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-top:8px}.smb-footer-row:empty{display:none}.smb-commerce-widget-container .smb-human-btn{display:inline-flex;align-items:center;gap:6px;min-height:32px;padding:6px 12px;border-radius:999px;background:var(--smb-bg-soft);color:var(--smb-text);font-size:13px;font-weight:600}.smb-commerce-widget-container .smb-human-btn:hover:not(:disabled){background:#e4e7ec}.smb-channels{display:flex;gap:6px;margin-left:auto}.smb-commerce-widget-container .smb-channel{width:32px;height:32px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;color:#fff;background:#374151}.smb-commerce-widget-container .smb-channel.is-whatsapp{background:#128c7e}.smb-commerce-widget-container .smb-channel.is-messenger{background:#0866ff}.smb-commerce-widget-container .smb-channel.is-telegram{background:#1c7fbf}.smb-commerce-widget-container .smb-channel.is-zalo{background:#0068ff}.smb-commerce-widget-container .smb-slogan{margin-top:6px;text-align:center;font-size:11px;color:var(--smb-text-soft)}.smb-sr-only{position:absolute!important;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.smb-commerce-widget-container.is-dodging .smb-launcher{opacity:0;pointer-events:none;visibility:hidden;transition:opacity .18s ease,visibility 0s linear .18s}@media (max-width: 767px){.smb-expand-btn{display:none!important}.smb-commerce-widget-container.is-commerce-page:not(.is-open){bottom:calc(96px + env(safe-area-inset-bottom,0px))}}@media (max-width: 480px){.smb-commerce-widget-container{right:12px;bottom:12px}.smb-commerce-widget-container.is-open{top:0;left:0;right:0;bottom:0}.smb-chat,.smb-chat.is-expanded{width:100vw;height:100vh;height:100dvh;border-radius:0;box-shadow:none}.smb-chat-header{padding-top:calc(12px + env(safe-area-inset-top,0px))}.smb-chat-footer{padding-bottom:calc(10px + env(safe-area-inset-bottom,0px))}.smb-commerce-widget-container .smb-composer textarea,.smb-commerce-widget-container .smb-composer textarea:focus,.smb-commerce-widget-container .smb-lead-form input{font-size:16px}}@media (prefers-reduced-motion: reduce){.smb-commerce-widget-container *,.smb-commerce-widget-container *:before,.smb-commerce-widget-container *:after{animation:none!important;transition:none!important}}